Privacy Policy

Privacy Policy

Effective Date: 08/24/2024

At ILSU, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you place an order, we collect personal information such as your name, email address, shipping address, and payment details.
  • Order Information: We collect details about the products you purchase and your order history.
  • Technical Information: We may collect information about your device, IP address, browser type, and usage patterns through cookies and other tracking technologies.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including shipping and handling.
  • Customer Support: To respond to your inquiries, provide support, and address any issues related to your orders or our products.
  • Marketing: With your consent, we may use your information to send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
  • Improvement: To analyze website usage and improve our products, services, and user experience.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in processing orders, managing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

  • Protection Measures: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption and secure server technology.
  • Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Choices

  • Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us at info@ilsu.shop.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

6. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website usage. You can manage cookie settings through your browser preferences.
  • Analytics: We may use third-party analytics services to collect information about your interactions with our website. This helps us understand how visitors use our site and improve our offerings.

7. Children's Privacy

  • Age Restrictions: Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Changes to This Policy

  • Updates: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically.

9. Contact Us

  • Questions and Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ilsu.shop or use the contact form on our Contact Page.