Terms and Conditions

Terms and Conditions

Welcome to ILSU! By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website and placing an order, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines that may be posted on our site.

2. Product Information

  • Accuracy: We strive to ensure that all product descriptions, pricing, and other information on our website are accurate and up-to-date. However, we cannot guarantee that all information is error-free. We reserve the right to correct any inaccuracies or update information without prior notice.
  • Availability: Product availability is subject to change without notice. We reserve the right to limit quantities of any item purchased.

3. Ordering and Payment

  • Order Acceptance: All orders placed through our website are subject to acceptance by ILSU. We reserve the right to refuse or cancel any order for any reason.
  • Payment: Payments for orders are processed through Shopify's secure payment system. We accept various payment methods, including major credit/debit cards and Apple Pay. By providing payment information, you authorize us to charge the specified amount to your chosen payment method.

4. Shipping and Delivery

  • Shipping Policy: Orders are processed within 1-2 business days. Delivery times may vary based on your location.
  • Shipping Costs: Shipping costs are calculated at checkout based on the delivery address and shipping method selected.

5. Returns and Refunds

  • Non-Returnable Policy: Due to food safety reasons, ILSU Shilajit is non-returnable. 
  • Refund Process: Refunds will be processed to the original payment method used if at all. 

6. Product Use and Safety

  • Usage: Follow the usage instructions provided with the product. Consult a healthcare professional before using ILSU Shilajit if you have any health conditions, are pregnant, or are nursing.
  • Disclaimer: The information on our website and product labels is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Always seek the advice of a healthcare professional with any questions you may have regarding a medical condition.

7. Intellectual Property

  • Ownership: All content, trademarks, and other intellectual property on our website are owned by ILSU or our licensors. You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

  • Disclaimer of Warranties: Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of the website or its content.
  • Limitation of Liability: To the fullest extent permitted by law, ILSU shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Indemnification

You agree to indemnify, defend, and hold harmless ILSU and its affiliates from any claims, liabilities, damages, losses, and expenses arising out of your use of our website, violation of these Terms and Conditions, or infringement of any rights of another party.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these terms shall be resolved in the courts of the United States.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at info@ilsu.shop or use the contact form on our Contact Page.